We ship all orders within one to two business days. Your package will arrive 3-7 business days after shipping. If you purchase expedited shipping your package will arrive two business days after it is shipped

Frequency, scent, etc. can be changed at any time! To edit your subscription, you can log into your account using this link HERE. If you are signed in via a desktop or laptop click, 'Subscriptions' on the left-hand side and your active subscription(s) will appear. If you are signing in via a mobile device, tap the drop-down box displaying 'Order History' and then 'Subscriptions' once logged in. Simply click 'Manage Subscription' via the product you'd like to modify or click 'Add Subscription' to subscribe to more Native products!

Alternatively, you're welcome to reach out to support@nativecos.com regarding any changes you'd like to make, and we can update your subscription on our end asap! If you need to make any last-minute adjustments before your subscription refills, make sure to reach out to us 1-2 business days before your next refill date so that we can make the needed changes in time :)

We currently only ship within the United States but hope to ship to additional countries in the future.

We love the products we make and think you will, too. If you don’t enjoy your first package from Native, let us know so that we can help you return or exchange your products within 30 days of receipt for a full refund.

In fact, we’re so confident that you’ll love Native that we’ll even cover the cost of return shipping if you choose not to keep your first package.

Please note that we’re not able to accept returns or exchanges for orders shipped internationally, or for individual mini and travel size products. In addition, expedited shipping fees and Native digital gift cards are non-refundable. Please reach out to support@nativecos.com with any questions you may have!

Yes, our scented products do include fragrance. We use the term fragrance for proprietary reasons. Our goal is to deliver amazing fragrance experiences with perfumes that abide by our high quality & safety standards. To make our unique scents we use a blend of essential oils, synthetic oils, and natural extracts. All of our products are phthalate-free and paraben-free, and we abide by the International Fragrance Regulatory Association (IFRA) guidelines to ensure the safety of our formulations.

None of the ingredients used in our products are sourced from animals or animal byproducts. Our products are also made without animal testing - only humans who willingly volunteer!

Earning Native reward points is super easy! You can earn points by purchasing Native products, following us on TikTok and Instagram, starting a subscription, and converting over to Plastic Free deodorant, just to name a few ways! Once you’ve earned enough points, you can redeem those for discounts of your future orders with us!

We know it’s a total bummer when your order is lost or damaged, and we’ve got your back when this happens! Please don’t hesitate to email our support team at support@nativecos.com and we will do what we can to help. Make sure to include any order details that may help our team look further into your issue.

The best subscription deal for the Native products you love lives on nativecos.com! We offer a 25% discount to all products ranging from Deodorant to Shampoo. By subscribing, you can also earn additional loyalty points to redeem on future purchases.​

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And not to worry – you can change your scent, reschedule your next refill date, or cancel your subscription anytime. Still have questions? Shoot us an email at support@nativecos.com for assistance!

Easy fix! Start by clicking the link HERE to log into your account and then navigating to 'Subscriptions'. You can reschedule your next refill date by clicking 'Reschedule' or update your frequency by clicking 'Manage this subscription' and selecting a new frequency. ​

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If you do not see the subscription you'd like to modify, click 'Manage Subscriptions' and then find the subscription you'd like to update. Need help? Please reach out to support@nativecos.com for assistance!

We hope that you have a safe trip! Start by clicking the link HERE to log into your account and then navigating to 'Subscriptions'. You can delay your next subscription by clicking 'Reschedule' or 'Skip' and you'll be ready to hit the road.​

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If you do not see the subscription you'd like to modify, click 'Manage Subscriptions' and then find the subscription you'd like to update. Need help? Please reach out to support@nativecos.com for assistance!

Congrats on the move! Start by clicking the link HERE to log into your account and then navigating to 'Subscriptions'. To update your address, click 'Edit address', input your new address, and click 'Save changes'.​

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Need help? Please reach out to support@nativecos.com for assistance!

No problem! Start by clicking the link HERE to log into your account and then navigating to 'Subscriptions'. To update your payment method, click 'Edit payment method' and then 'Send edit link'. You'll receive an email with a link to input your new payment method.​

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Need help? Please reach out to support@nativecos.com for assistance!

You can redeem discount codes earned through our loyalty program on your subscription, but other promotion discount codes are unredeemable. Please check out our Rewards page HERE for more information on how to earn loyalty points. ​

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Need help? Please reach out to support@nativecos.com for assistance!

Sure thing! Start by clicking the link HERE to log into your account and then navigating to 'Subscriptions'. To change your scent, click 'Manage this subscription' and use the dropdowns to select a new scent. You can also change to a different product altogether by clicking 'Swap this for a different product'. ​

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If you do not see the subscription you'd like to modify, click 'Manage Subscriptions' and then find the subscription you'd like to update. Need help? Please reach out to support@nativecos.com for assistance!

Of course! Start by clicking the link HERE to log into your account and then navigating to 'Subscriptions'. To add a one-time product, scroll to the 'You may also like' section to browse and add any product in our catalog to your next order.​

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Need help? Please reach out to support@nativecos.com for assistance!

While we will surely miss you, you can cancel your subscription at any time. Start by clicking the link HERE to log into your account and then navigating to 'Subscriptions'. To cancel, click 'Manage this subscription', scroll to the bottom of the page, and click 'Cancel subscription'. ​

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If you do not see the subscription you'd like to modify, click 'Manage Subscriptions' and then find the subscription you'd like to update. Need help? Please reach out to support@nativecos.com for assistance!

We use caprylic/capric triglyceride, tapioca starch, ozokerite, sodium bicarbonate (baking soda), magnesium hydroxide, coconut oil, cyclodextrin, shea butter, dextrose, and L. Acidophilus (probiotic). Our scented deodorants include a proprietary blend of oils. Due to FDA recommendations, we use the term fragrance to refer to these oils.

No. Native Deodorant is made without talc.

No. Native Deodorant is made without aluminum.

No. Native Deodorant is made without phthalates.

No. Native Deodorant is made without parabens.

Native Body Wash has the following ingredients: Water, Cocamidopropyl Betaine, Sodium Lauroyl, Sarcosinate, Sodium Chloride, Sodium Cocoyl Isethionate, Sodium Salicylate, Sodium Benzoate, Citric Acid. Our scented body washes include a proprietary blend of oils. Due to FDA recommendations, we use the term fragrance to refer to these oils.

We formulated deodorants specifically for those who are sensitive to baking soda. Check out our Sensitive Deodorants here.
The formula does not contain baking soda.

All of our manufacturing facilities are in the United States.

We are committed to using only the highest quality ingredients, however they are not organic. We source our maltodextrin from non-GMO corn and our probiotics are non-dairy cultured.

Our goal is to deliver amazing fragrance experiences with perfumes that abide by our high quality & safety standards.

To make our unique scents we use a blend of essential oils, safe synthetic oils, and natural extracts. All of our products are phthalate free and paraben free, and we abide by the International Fragrance Regulatory Association (IFRA) guidelines to ensure the safety of our formulations.

Native Shampoo has the following ingredients: Water, Sodium Cocoyl Isethionate, Lauramidopropyl Betaine, Cocamidopropyl Betaine, Sodium Lauroyl Sarcosinate, Fragrance, Sodium Benzoate, Sodium Salicylate, Polyquaternium-10, Sodium Citrate, Citric Acid​.

Native Conditioner has the following ingredients: Water Cetyl Alcohol, Behenamidopropyl Dimethylamine, Stearyl Alcohol, Glutamic Acid, Citric Acid, Sodium Benzoate, Caprylyl Glycol, 1,2-Hexanediol, and Fragrance.

Native Hair Mask has the following ingredients: Water​ Cetyl Alcohol, Behenamidopropyl Dimethylamine, Stearyl Alcohol, Glutamic Acid, Citric Acid, Sodium Benzoate, Caprylyl Glycol, 1,2-Hexanediol, and Fragrance.

We use Zinc Oxide, Sunflower Seed Oil, Caprylic/Capric Triglyceride, Coconut Alkanes, Glycerin, Cetearyl Alcohol, Coco-Glucoside, Arachidyl Alcohol, Behenyl Alcohol, Arachidyl Glucoside, Polyhydroxystearic Acid, Benzyl Alcohol, Xanthan Gum, Coco-Caprylate/Caprate, Vitamine E, Avocado Oil (Face Sunscreen only), and Water.

We offer free shipping on orders $15.00 or more. For orders under $15.00, shipping costs $5.00. Need it faster? Choose expediting shipping for $15.00. Shipping only available in the United States.

We love the products we make and think you will, too. If you don't enjoy your first package from Native, let us know so that we can help you return or exchange your products within 30 days of receipt for a full refund. 

In fact, we're so confident that you'll love Native that we'll even cover the cost of return shipping if you choose not to keep your first package. 

Please note that we're not able to accept returns or exchanges for individual mini and travel size products. In addition, expedited shipping fees and Native digital gift cards are non-refundable.

You can track your order with your order number here.

Please note that it often takes the service carrier 24-48 hours to scan a package and then update the tracking information within their system. Rest assured that your order has shipped and is on its way to you! You should be able to see an update within 2 business days of shipment.

We ship all orders within one to two business days. Your package will arrive 3-7 business days after shipping. If you purchase expedited shipping your package will arrive two business days after it is shipped.

Yes!

We offer UPS 2 Day Shipping within the United States for $15, regardless of the size of your order. This allows for you to receive your package 2 business days after it is shipped. Expedited shipping fees are non-refundable. Please note that if you are shipping to Hawaii, Alaska, PO Boxes, or a U.S. Territory, expedited shipping may take additional time but will be faster than our free shipping method.

Yes! Exchanges are available on your first order from Native for 30 days after you receive your package. If you are interested in exchanging your deodorant, send a note to support@nativecos.com. 

Please note that exchanging your deodorant will void the return policy. In addition, we're not able to accept exchanges for mini and travel size products.

Native products are shown in USD (U.S. Dollar). We accept Visa, Mastercard, Amex, and Paypal.

We're so thankful for all the support we've received from customers in the EU & UK. However, shipping across the pond hasn't always been easy and we want to do the work to make this better. Our team is currently working to make some adjustments to our website, and we are reworking some of our internal processes to improve the delivery experience for customers in EU & UK. Unfortunately we have to pause shipping to these countries while we implement these changes.

Create an account to be automatically enrolled in The Clean Collective. If you already have an account, you are already qualified. Just sign in or register your account to access your benefits.

You’ll receive 10 points instantly upon sign up. As you earn more, you’ll become eligible for things like free shipping, early access, and exclusive gifts.

Every purchase you make gets you points! If you don’t have an account yet, you’ll have to register your account by navigating to the registration page and creating your account. Once you have created an account you’ll be able to see your points balance and which tier you are in!

Your lifetime spend is calculated at the time of account registration and you are automatically placed in the tier based on how much total amount you’ve spent at Native to date. As you spend more, you’ll unlock new tiers.

To stay in your tier you must maintain an annual spend that is defined by your tier level:

• Cucumber Connoisseur $0 - $50
• Eucalyptus Insider $50 - $100
• Coconut VIP $100+

Your annual spending is calculated at the time that you created your account.

Sorry, we don’t allow code stacking in a single order.

You can apply discounts via your rewards points on any products except for gift cards and products that are not publicly available but sold for product testing purposes only.

This is an example of a response that you might give. It's good to be as thorouTo be eligible for free priority shipping you must be in the Coconut VIP tier. If you are in the Coconut VIP tier and would like to apply your free priority shipping, you must select priority shipping at checkout and the discount will then be applied. Sorry, free priority shipping isn't available for subscription and international orders.gh as possible in responses as that has a tendency to improve trust overall.

Only purchases made after your rewards account was created will count towards your point total. Purchases made before will still count towards your lifetime spend tier!

That’s the best part — all of your past un-returned purchases will count towards your lifetime spend, which determines your tier in the Clean Collective.

Our deodorant is known for its effective odor protection. We use ingredients, like baking soda, to neutralize odor causing bacteria so you don’t need to worry about any unpleasant smells by the end of the day.

It can take your body up to two weeks to adjust to Native. That being said, most people are able to make the switch instantly and successfully!

Yes! If other natural deodorants have irritated you in the past, we recommend you try our baking soda free sensitive option, labeled “Sensitive Deodorant”.

There are no rules to when you should apply your deodorant. If you are new to Native, we recommend evenly applying 2-3 swipes to clean, towel dried pits. This makes after a shower - or bubble bath - ideal timing.

After using Native for two weeks, your armpits will be purged of the aluminum and chemicals that were left over from your old deodorant. Since Native deodorant is made with ingredients your armpits will feel smoother and odors will be neutralized.

Our deodorant provides all day odor protection!

Our deodorants have a shelf life of two years. Until you use them, we recommend you store your deodorants in a cool, dry place :)

We’re awesome! Say more? OK. Our products actually work. Our products are thoughtfully formulated and use only the highest quality ingredients. Our products were made for our customers. If a product is working you let us know, and if it’s not working let us know that too! That way we can get to work and fix it. An example: Native’s classic deodorant used to contain beeswax. You let us know that vegan ingredients were really important to you, so we created a new formula, tested it with some of our customers to make sure that it worked as well or better than the previous formula, and brought that new formula to market. You made our vegan formula happen. That customer centric mentality has earned us over 15,000 5 star reviews from happy customers who use and love Native.

Our ingredients allow our deodorant to withstand temperatures up to 90 degrees Fahrenheit. We know that summer temperatures can go well past that so if you are concerned about the texture of your deodorant please feel free to reach out to us!

Our deodorant was designed to not leave residue on clothing!

Sensitive scents like Cotton & Lily are formulated with Magnesium Oxide instead of baking soda. They are formulated specifically for those who experience sensitivity to our classic formula.

No, our Sensitive Deodorant Sticks do not include baking soda, as we want to provide an option for those who are sensitive to baking soda. Instead, we added magnesium oxide, which offers excellent odor protection. This will keep you smelling even fresher in those potentially smelly situations!

The pH range is 8-11.

Our Sensitive Deodorant Stick was designed specifically to be applied to the underarm to help fight odor and wetness. Our Whole Body Deodorant Spray was designed to fight odor in multiple places such as your underarms, chest, underboob, privates, thighs, and feet.

Our packaging is 100% paperboard and printed with soy based inks.

We're so glad you asked! Plastic Free deodorant was inspired by and made for you. We heard from so many of our customers that they were looking to reduce their consumption of plastic.. Did you know switching Native Plastic Free from our classic deodorant will help reduce plastic waste by up to 169 tons each year! Our packaging is 100% paperboard and printed with soy based inks. It's also available in our most popular scents.

The application of our Plastic Free Deodorant is a little different than our classic deodorant. These directions below should help!
i. Use a finger to slightly push up the deodorant from the bottom.
ii. Keep your finger in place inside the tube and apply under the arms.
iii. When you are done, gently tap the deodorant twice on the counter for it to slide back into the tube.

Yes! The formulas used in our plastic free packaging is the same formula we use for our regular deodorants in plastic packaging.

We do offer our sensitive formula in plastic free packaging and you can check those options out HERE! We do not off our Whole Body Deodorant formula in our plastic free packaging at this time.

While our plastic free packaging does not meet all degradable standards, we would recommend checking in with your local waste agency to verify which materials are accepted in municipal compost bins.

Our plastic free deodorant has been a HUGE hit since launch, and we hope to be able to offer more plastic free options in the future!

Our Whole Body Deodorant is designed to fight B.O. beyond the underarms, not just cover it up. It can be applied to your underarms, chest, underboob, privates, thighs, and feet!

Our Deodorant & Body Spray was designed as an all-day underarm deodorant that doubles as a fragrance body spray, whereas our Whole Body Deodorant Spray was designed to fight odor in multiple places such as your underarms, chest, underboob, privates, thighs, and feet.

You can apply our Whole Body Deodorant Spray anytime on clean, dry skin! We recommend in the morning for the best all-day scent experience. Shake the can lightly and press the tip of the can with your index finger. Spray the can upright for 2 seconds, 6 inches away pointing to the desired body

Our Whole Body Deodorant Sprays are made without baking soda & are a good option for those looking for the absence of this ingredient. Our Whole Body Deodorant Spray was designed to be gentle to use on pits, chest, underboob, privates, thighs, or feet.

Our Whole Body Deodorant Sprays provides 72 hour odor protection in fragrances you know & love :)

Our Whole Body Deodorant Sprays were designed to not leave residue on clothing and were designed to go on clear.

The shelf life of our Whole Body Deodorant Spray is 2 years. We recommend storing it at room temperature before & during use.

We are limited to ground shipping only due to restrictions on shipping aerosol spray cans via air. We hope to find a solution to this in the future so that more folks can enjoy our Spray Deodorant :) In the meantime, we hope that you will still use products like our regular deodorant, body wash, shampoo, and more!

Our Whole Body Deodorant is designed to fight B.O. beyond the underarms, not just cover it up. It can be applied to your underarms, chest, underboob, privates, thighs, and feet! We recommend applying 2-3 swipes :)

Our regular deodorant was designed for all day underarm odor protection, whereas our Whole Body Deodorant was created to help fight B.O. beyond the underarm, including areas like pits, chest, underboob, privates, thighs, or feet!

Our Whole Body Deodorant sticks are made without baking soda & is a good option for those looking for the absence of this ingredient. The Whole Body Deodorant stick was designed to be gentle to use on pits, chest, underboob, privates, thighs, or feet.

You can apply 2-3 swipes anytime on clean, dry skin! We recommend in the morning for the best all-day scent experience.

Our Whole Body Deodorant sticks provides 72 hour odor protection in fragrances you know & love :)

Our Whole Body Sticks were designed to not leave residue on clothes. It is an opaque white color and was designed to go on clear.

Our Whole Body Deodorant sticks have a shelf life of two years. Until you use them, we recommend you store your deodorants in a cool, dry place :)

On top of the wonderful scents, Native’s hair care products are thoughtfully made with clean ingredients. Native’s hair care products are free of sulfated surfactants, parabens, silicone, and dye, and are vegan and cruelty-free.

No, they do not.

We haven’t had any child or baby volunteer testers for our hair care products, so we recommend you consult with your pediatrician just to be safe! Also something to note, Native’s shampoos and conditioners are not tear free!

Yes, Native’s shampoo and conditioner are safe to use on color-treated hair. As with all new hair care products, it is a good idea to test out the products on a small section of your hair to ensure you like the experience & styled look.

No, they do not.

Though the product is not specifically formulated for sensitive scalps, we feel confident that those with sensitive scalps can use and enjoy these products! If you’re worried, we recommend that you try out a small amount of the product on the under-side of your hair first to see if you have any adverse reaction.

No, we don’t recommend this because the pH of animal skin is different from human skin - fun fact! And we’ve only tested our hair care products on human volunteers!

Our hair care products are made without dyes, sulfates, parabens, microbeads, and Polyethylene, but are not currently biodegradable. This is something we are working on!

Yes, they can! Based upon feedback from our human volunteers, we recommend Almond & Shea Butter (Strengthening) or Coconut & Vanilla (Moisturizing).

Our hair care products have a shelf life of two years!

The FDA regulates sunscreen as an over-the-counter drug. Isn’t that interesting? If you want to get nerdy about it: Currently 16 UV filters are listed as approved actives, 14 are organic filters commonly referred to as chemical filters, and 2 are inorganic filters commonly referred to as physical or mineral filters. A mineral sunscreen includes one or both of those two inorganic filters, zinc oxide and titanium dioxide. All UV actives absorb UV rays, but mineral UV actives like Zinc oxide also scatter (reflect) UV rays. This means that mineral UV actives protect you in two ways, like a jacket that is both thick and wind breaking. You’re literally shining, as you should!

Native recommends using water resistant sunscreen when swimming or sweating. We are in the process of ensuring that our sunscreens deliver water resistance up to 80 minutes.

While you can apply both version of our sunscreen to your body & face, our face sunscreen was designed to be invisible under make-up & volunteer-testing helped confirm that. We also added a moisturizer, avocado oil, intended to condition your beautiful skin without any negatives. Finally, we packaged it in a unique tube & pump for easy, mess-free use (only 2-3 pumps needed at a time.)

We recommend 2-3 pumps of sunscreen for the face. For most adults we recommend about 1 ounce - or enough to fill a shot glass - to fully cover your body. Apply liberally 15 minutes before sun exposure. Reapply at least every two hours.

The SPF of Native sunscreen is 30 :)

Yes! The broad-spectrum claim on the package indicates that our product protects against UVA & UVB rays.

Our face sunscreen was designed to be invisible under make-up & volunteer-testing helped confirm that.

We haven’t had any child or baby volunteer testers for our sunscreen products, so we recommend you consult with your pediatrician just to be safe!

No application trade-offs! The Native mineral sunscreen is easier to rub in, many other mineral sunscreens are thick, tacky, and very difficult to rub in. Craftsmanship: a water-based blend of hand selected Zinc Oxide active, moisturizers, stabilizers, and Native fragrances.

Our sunscreen has an 18-month shelf life and the expiration date can be found in the crimp at the top of the tube. Our sunscreen tubes should not be exposed to direct sunlight, it is best to keep them in the shade or wrapped in a towel while outside for extended periods of time.

Our Deodorant & Body Spray was designed as an all-day underarm deodorant that doubles as a fragrance body spray, whereas our Whole Body Deodorant Spray was designed to fight odor in multiple places such as your underarms, chest, underboob, privates, thighs, and feet.

We are limited to ground shipping only due to restrictions on shipping aerosol spray cans via air. We hope to find a solution to this in the future so that more folks can enjoy our Spray Deodorant :) In the meantime, we hope that you will still use products like our regular deodorant, body wash, shampoo, and more!

Our Deodorant & Body Sprays use nitrogen as a propellant. The great thing about nitrogen, a natural ozone-friendly propellant, is that it comes from the air! No hydrofluorocarbons here.

We often see users choosing Native sensitive deodorant sticks if they have a perceived baking soda sensitivity. Similarly, Native sprays do not contain baking soda. However, the product does contain ethanol, which can sometimes cause short-term irritation for consumers who have just shaved. Do not use on broken skin. If rash or irritation develops discontinue use. Avoid spraying in eyes.

Our body wash was designed for and tested on the body. Native body wash is specially formulated for use on your body - with a pH that matches your skin :)

We don’t recommend this. The pH of animal skin is different from human skin and this product was formulated with human skin in mind.

While our 36 oz bottles of body wash are not available on Nativecos.com, you can find them in select retail stores.

For best results, we recommend using our regular body wash scents within two years of production and our seasonal scents within one year of production.

Our body wash is not considered a scrub; however, our body wash contains a high level of cleanser that technical experts believe offers gentle exfoliation.

Our body wash was not formulated with anti-bacterial ingredients; however, our body wash does remove dirt and bacteria from your body while leaving your skin feeling soft and hydrated.

While our regular body wash does an excellent job keeping you fresh & clean with crave-able scents, we specifically designed our Moisturizing Body Wash with real shea butter to deliver 4x the moisturizers on your skin compared to leading moisturizing body wash. Our Moisturizing Body Wash will leave your skin feeling healthy, smooth, and hydrated for 24- hours! Like our regular body wash, it is free of sulfates, parabens, petrolatum, and dyes.

Our Moisturizing Body Wash is made with real shea butter for a creamy consistency with 4X the moisturizers on the skin! The lathering experience is much creamier than a foam. If you’re looking for a foamy lather, we would recommend checking out our Regular Body Wash!

The ph range is 5.0-5.5

For best results, we recommend using our moisturizing body wash scents within two years of production.

We understand that everyone's skin care routine & goals vary, so we have multiple options :) We’ve organized our skin care products into 3 collections based on commonly desired facial skincare benefits - Moisturizing, Brightening, and Sensitive. If you want to mix between the 3 different lines, that's okay! After deciding which benefit you have in mind, it's time to find which Native products will help simplify your routine. We offer two products per category, a Cleanser, gentle enough for everyday use that removes dirt, oil, and impurities while leaving your skin feeling soft & smooth, and our Moisturizer, made with niacinamide for happy hydrated skin.

We have designed a facial cleanser and facial lotion specifically for those with sensitive skin and you can find those HERE! Both products are fragrance-free and made with soothing aloe & Vitamin B3 (niacinamide), gentle enough for everyday use!

Only our Citrus & Bergamot Facial Cleanser and Coconut & Vanilla Facial Cleanser include fragrances, all our other skincare products are fragrance free!

Vitamin B3’s scientific name is niacinamide and it will help with surface cell regeneration as well as help your skin retain moisture.

Our products were designed for multiple skin types- normal, mostly oily, mostly dry, and combination skin. We also have a line for those with sensitive skin as well!

Yes! Our Vitamin C & Vitamin B3 Brightening Facial Moisturizer includes Zinc Oxide, offering broad spectrum SPF 30 protection.

Unopened skincare products have a shelf life of 2 years from the date they were manufactured. Additionally, we recommend storing them in a cool, dry place and out of direct sunlight.